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Refund Policy
DISCOVERMYTRAVEL CANCELLATION & REFUND POLICY
Please read this Cancellation & Refund Policy carefully before booking any travel services through DiscoverMyTravel (https://discovermytravel.com) By using the Website and making bookings, you agree to comply with and be bound by this Cancellation & Refund Policy. If you do not agree with any part of this policy, please refrain from using the Website.
1. CANCELLATION POLICY
1.1. Cancellation policies for travel services (e.g., flights, accommodations, tours) vary depending on the service provider, and it is your responsibility to review and understand the specific cancellation terms and conditions provided by the service provider at the time of booking.
1.2. You may cancel your booking by logging into your DiscoverMyTravel account or by contacting our customer support team. Cancellation requests must be made in accordance with the service provider's cancellation policy.
1.3. DiscoverMyTravel may charge a cancellation processing fee as outlined in your booking confirmation or as specified by the service provider.
1.4 All Packages cancelation policy will be given at the time of booking .
Regular Cancelation Policy :
21 days or more before Departure Date 30% of package cost 70 % will be refundable
15 days or more before Departure Date 50% of package cost 50 % will be refundable
10 days or more before Departure Date 80% of package Cost 20% will be refundable
7 days or more before Departure Date 100% of package Cost
*Special Note: At any point of time after Booking, if cancelation made on Non- Refundable components like airfare, Hotel Bookings, transportations, or any other services, then the respective amount will be completely non-refundable or will be followed as per Components (like airfare, Hotel Bookings, transportations, or any other services) Individual Cancelation Policy.
Covid Special Cancelation Policy: If the tour is postponed before travel due to Pandemic Situations ( Covid-19), We will issueCredit Notes to guests which he/she may use for future travel for the same destinations .
2. REFUND POLICY
2.1. Refunds, if applicable, will be processed in accordance with the service provider's refund policy and will be subject to any applicable fees, penalties, or conditions as specified by the service provider.
2.2. DiscoverMyTravel will make every effort to assist you in obtaining a refund, but we are not responsible for processing refunds directly. Refunds will be issued by the service provider, and any disputes or issues regarding refunds should be addressed with the service provider directly.
2.3. In cases where refunds are subject to approval by the service provider, DiscoverMyTravel will facilitate communication between you and the service provider to help resolve any refund-related issues.
3. UNUSED SERVICES
3.1. DiscoverMyTravel is not responsible for any unused services or portions of your booking resulting from your cancellation or any other reason, including no-shows.
4. FORCE MAJEURE
4.1. DiscoverMyTravel and its service providers shall not be liable for any cancellation, delay, or changes to travel plans caused by unforeseeable events or circumstances beyond their control, including but not limited to natural disasters, acts of terrorism, government actions, and pandemic-related restrictions.
5. CONTACT INFORMATION
5.1. If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact our customer support team at +91-8091061277
By using the Website and making bookings through DiscoverMyTravel, you acknowledge that you have read, understood, and agreed to this Cancellation & Refund Policy. It is your responsibility to review and adhere to the specific cancellation and refund policies of the service providers you choose when booking through the Website.
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