Privacy Policy

DiscoverMyTravel,

is committed to maintaining the privacy of personal information that you provide to us when using the DiscoverMyTravel web site. This Privacy Policy describes how we treat personal information received about you when you visit www.discovermytravel.com.

We may make content or services from other web sites including our co-branded web sites available to you from links located on https://www.discovermytravel.com. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.

Privacy Policy Promise

While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Journey Travel & Tours.

Here is our promise to our individual customers:

• We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
• We will limit the collection and use of customer information to the minimum required to deliver superior service.
• Only authorized employees trained in proper handling of customer information will have access.
• We will not reveal customer information to any external organization unless required by law or previously disclosed.
• We may share information with reputable companies only when customers express interest in their services.
• Third-party companies are required to conform to our privacy standards.
• We will keep customer files accurate and up-to-date.

Information We Collect – General

When you register or interact with our services, we may collect personally identifiable information including your name, address, phone number, email address, and device information.

We do not knowingly collect personal information from children under 13. Users under 18 must have parental or guardian consent.

User Data Deletion

DiscoverMyTravel respects your right to control your personal data. Users may request deletion of their account and associated personal data at any time using either the mobile application or the DiscoverMyTravel website.

Option 1: Delete account using the mobile application

1. Log in to the DiscoverMyTravel mobile application.
2. Go to the bottom navigation menu and tap on “ME”.
3. Scroll to the bottom of the screen.
4. Tap on “Delete Account”.
5. Confirm your request to permanently delete your account.

Option 2: Delete account using the website

1. Visit https://www.discovermytravel.com.
2. Click on Sign In at the top right corner and log in to your account.
3. Click on your profile icon.
4. Select Delete Account.
5. Confirm your request to permanently delete your account.

Once confirmed, your account and all associated personal data will be permanently deleted from our systems, except where retention is required by law or for legitimate business purposes.

If you are unable to access either the mobile application or the website, you may request deletion by contacting us at support@discovermytravel.com using the email address associated with your account.

Website Usage Information

We automatically collect IP addresses and website usage information to analyze site performance, visitor frequency, page views, and duration of visits.

How We Use Information Collected

We may use information for the following purposes:

• For the purposes for which the information was provided
• To send notifications about products, services, and special offers
• To improve existing features or develop new ones
• To personalize content and advertising
• To combine information across our services
• To enforce our Terms of Use or comply with legal requirements

Cookies

We use cookies to help visitors move faster through our site. Cookies are small data files stored temporarily or permanently on your device.

Security

Personally identifiable information is stored on secure servers with limited access. We maintain safeguards to protect your information.

Internet-based Transfers

Using the internet involves international data transmission. By using our website, you consent to this processing.

Policy Modifications

We may update this Privacy Policy periodically. Any changes will be posted here. We will not use personal information in a materially different manner without your consent.

Comments and Questions

If you have any questions or concerns regarding this Privacy Policy, please contact us.